If your funds have not been added to your available balance, it may be because the buyer has not yet confirmed the order. In this case, we recommend reaching out to the buyer to request confirmation. If the buyer does not respond, you may open a dispute directly on the order or submit a support ticket via [My Requests].

Once the order is confirmed, its status will change to "On Hold." Funds will be transferred to your balance after 10 days or based on the withdrawal period associated with your [Seller Rank].