When a sold order is in “Transaction Completed” status (see definition below), payment goes to the seller's wallet. Seller credits can be disbursed to the selected payment gateway in PlaySwap.

For security reasons and in accordance with PlaySwap policy, payment transfer processing times are based on sellers ratings.

* “Transaction Completed” Status:

When the buyer confirms “Completed Order” via the order page (sellers are encouraged to notify the buyer to confirm the order after full delivery)

If the buyer does not confirm receipt of the goods or there is no dispute / complaint from the buyer, the seller is requested to open a dispute and provide evidence to PlaySwap, the PlaySwap team will proceed to confirm the order for the seller

IMPORTANT NOTE:

- Withdrawals are not instant but are paid out manually on Mondays and Thursdays +8 GMT every week and payouts may take up to 1 day.

- Minimum withdrawal amount USD 20.

- Seller must be verified to withdraw payment.

- The actual amount received may change after the payment gateway calculates the payment fee to the recipient (if any).

- Your local banks may apply intermediary bank fees and additional charges when receiving payments from you. Check with your respective bank about intermediary costs before withdrawing funds.