Follow our instructions to delete your Clash of Clans account. The instructions include steps, advice, and how to anticipate post-deletion for a safe and definitive procedure.
Before you proceed, it's essential to understand the consequences of deleting your Clash of Clans account:
Irreversible loss: You will lose all progress, which includes Town Hall levels, resources, troops, and Clan memberships.
Data privacy: Deleting your Account clears all associated personal and financial details from Supercell's servers.
Security: If left inactive, old or unused accounts can pose a security hazard.
Save your data: If you want to retain any data or progress, make sure it's backed up or noted down.
Unlink third-party accounts: Disconnect your Account from Google Play, Game Center, or Facebook before deletion.
Alternative solutions: If your concerns stem from gameplay fatigue or account management, consider temporarily deactivating instead of deleting.
There isn't a direct option within the game for account deletion. You must follow these steps:
You need to formally request account deletion through Supercell. Here's how:
Option 1: Through the Clash of Clans app
Launch the app and tap the Settings icon (gear icon).
Select Help and Support.
Choose Contact Us or Send a Message.
In the messaging window:
- Type: "I wish to permanently delete my Clash of Clans account."
- Include your Player ID (located in Settings), in-game username, and the reason for deletion.
Option 2: Through the Supercell support website
Visit the Supercell Support website.
Select Clash of Clans as your game.
Go to "Account"> "Delete Account".
Fill out the contact form with your request, Player ID, and other necessary details.
Option 3: Via Email
Send an email to Supercell's support team.
Ensure you include the following:
Your Player ID and in-game name.
An explicit request for the permanent deletion of your Account.
Any other information that Supercell requires.
Supercell generally requires 3-14 days to process requests for account deletion.
You may get follow-up messages to affirm your intent.
If your Account connects to external platforms (like Google Play Game Center), make sure to unlink it:
Google Play:
Open Google Play on your device.
Go to Settings > Connected Apps.
Find Clash of Clans and disconnect it.
Game Center:
Open Settings on iOS.
Navigate to Game Center > Connected Apps and unlink Clash of Clans.
Once you've received Confirmation, remove Clash of Clans from your device to guarantee that no traces of the game remain.
Possible Challenges
Old accounts: If your Account is associated with an inaccessible email, provide alternative verification to Supercell, such as transaction receipts or old account images.
iOS users: If the device does not permit a fresh install after deletion, a factory reset may be necessary to restart Clash of Clans with a new account.
Account reuse: Some information may persist on backup servers even after deletion. Ensure Supercell gives you a final confirmation of deletion.
Temporary deactivation: If you are uncertain about permanently deleting your Account, consider uninstalling the app to take a break without contacting Supercell.
Your Clash of Clans account will become permanently inaccessible.
Supercell will delete associated personal data according to their privacy policy.
To play the game again, you must create a new account.
To permanently remove your Clash of Clans account completely, launch the app and navigate to the Settings menu located in the bottom-right corner. Tap on Help and Support, then scroll down to Contact Us and choose Leave a Message. Utilize the chatbot to initiate a request for data deletion by selecting the Delete My Data option. Confirm your wish to delete the Account rather than reset or create a new one, and accept the terms listed.
After you have confirmed your request, your Account will be scheduled for deletion. This procedure guarantees that your Account and data are permanently erased within 30 days. Follow all instructions and confirm the deletion to effectively complete the process.
To permanently eliminate your Supercell account, open any Supercell game, such as Clash of Clans or Hay Day, and go to the settings menu. From there, find the "Help and Support" section at the bottom of the settings page. Within that section, head to "Account" and select "Access/Delete Your Data." Follow the instructions to delete your personal data, carefully reviewing all details before confirming.
Once you agree to delete your data, the process will begin. Please remember that it may take some time to remove your Account altogether. Supercell offers a short recovery period if you change your mind. It's essential to be fully prepared to lose all associated game data and progress, as this action cannot be undone once it is finalized.
Clash of Clans does not remove inactive accounts, so your village will stay untouched no matter how long you are away. Although your defenses, troops, and resources will remain as you leave them, your village can still be attacked. At the same time, you are inactive, which may necessitate repairs upon your return.
To unlink your Clash of Clans account, access the game settings, locate the Supercell ID section, and tap the "Disconnected" button. If you wish to switch accounts or need a permanent removal, contact Supercell support for help.
To initiate a reset of your Clash of Clans account, you must create a new Google Play or Apple Game Center account using a different email, as the game does not offer an internal reset option. Log in to this new Account on your device to start a new village from scratch.
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