How to Delete Your Genshin Impact Account - A Step-by-Step Guide

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Mar 11, 2024
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Looking to quit playing Genshin Impact? Learn how to delete your Genshin Impact account with our easy-to-follow step-by-step guide. Say goodbye to the game and regain control of your gaming habits.

Are you ready to bid farewell to Genshin Impact? If you're looking to take a break from the popular game or quit playing it altogether, deleting your Genshin Impact account is the best way to start. Whether you play on Playstation, Xbox, Nintendo Switch, or PC, we've got you covered with this step-by-step guide on how to delete your Genshin Impact account.

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Step 1: Log in to Your Account

To begin the account deletion process, head over to the Genshin Impact website and log in to your account. Simply enter your credentials when prompted, and you'll be logged in to your account where you can start making changes.

Step 2: Go to Your Account Settings

Once logged in, click on your account name in the top right corner of the screen. A dropdown menu will appear – click on "Account" to access your account settings. This will take you to a separate page where you may need to log in again to access the settings.

Step 3: Navigate to Account Security Settings and Delete

On the account management portal page, you'll find various options to manage your account. Look for the "Account Security Settings" tab and click on it. Here, you'll see the "Delete Account" button located at the bottom right corner of your screen. Click on it to proceed with the deletion process.

Step 4: Verify Your Account and Complete Deletion

After clicking the "Delete Account" button, a verification screen will appear. To complete the deletion, you'll need to verify your account. Click on the "Send code" button to receive a verification code via email. Check your email connected to your Genshin Impact account, retrieve the code, and enter it in the verification screen. Once done, click "Next."

The final step is to confirm the deletion of your account. You'll see an "Ok" button in the last window – click on it to finalize the process. After you've requested the deletion of your Genshin Impact account, you'll still be able to reactivate it by logging in within 30 days. However, after this grace period, your account will be permanently deleted.

Congratulations! You have successfully deleted your Genshin Impact account. By taking this step, you're one step closer to regaining control over your gaming habits and focusing on other aspects of your life.

Another Method of Deleting Your Genshin Impact Account

In addition to the previously mentioned method, there is an alternative way to delete your Genshin Impact account. While it may require a bit more effort and time, it can still be effective. Follow the steps below to delete your Genshin Impact account using this secondary method:

Step 1: Create a New Draft Email

To initiate the process, open your email client and create a new draft email. Address the email to either "genshin_cs@mihiyo.com" or "genshin_cm@mihoyo.com". These are the official support email addresses for Genshin Impact.

Step 2:  Subject Line

In the subject line of the email, clearly state your intention by writing "Request to delete my miHoYo account."

Step 3: Compose the Body

In the body of the email, begin by greeting the support staff as you normally would. Be polite and concise in your communication. Express your desire to delete your Genshin Impact account and provide a brief explanation if you wish.

Step 4: Request Account Deletion

Clearly state your request to the developers to delete your Genshin Impact account. Make sure to emphasize that you want your account permanently removed from their system.

Step 5: Provide Account Details

To facilitate the deletion process, include your account details in the email. Include your username, email address, and password associated with your Genshin Impact account. This information will help the support staff locate and verify your account.

Step 6: Send the Email

Once you have completed the email, review it for accuracy and ensure that all the necessary information is included. When you are satisfied, click the send button and patiently await a response from the support team.

It is important to note that this secondary method may take longer to permanently delete your Genshin Impact account compared to the first method. While the support staff usually works diligently, it can sometimes take up to two months for the account deletion process to be completed.

Unfortunately, PlayStation players may face additional challenges when trying to delete their accounts. This is due to the fact that PlayStation accounts are tied to their PSN accounts. Deleting a PSN account would result in the deletion of other games within a player's library, making it a less viable option.

It's worth mentioning that the Genshin Impact development team has implemented certain measures to make account deletion somewhat challenging. This is common in many gacha games, where players often reroll accounts to try and get better initial character pulls. Unlike other mobile gacha games that allow easy rerolling by deleting game data, Genshin Impact requires account verification through email login, making it more difficult to reset data for any purpose.

Although this secondary method requires additional effort and time, it can be an effective way to delete your Genshin Impact account if the first method is not suitable for you. However, we recommend following the first method outlined in the earlier section of this blog for a more streamlined and efficient account deletion process.

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