1. Sellers must deliver the goods exactly as the seller has listed.

2. Sellers must deliver the goods within their stated delivery time.

3. Sellers must deliver the goods by the delivery methods as he or she has stated when listing.

4. Use of login access from the buyer is strictly prohibited.

5. Sellers must create accurate service listings.

6. Sellers are prohibited from creating fake listings.

7. Sellers need to save a screenshot or video of the transaction on the order settings page after completing the transaction to prove the transaction is complete. When a dispute occurs, it can be used conveniently.

8. Any further communication must take place in Playswap chat, chat with buyers on other platforms like Whatsapp/Discord..etc is not allowed. We may ban you if you contact buyers in other ways.

9. Before the seller completes the order, the seller must not incite the buyer to click to confirm the order. If a seller issue causes a dispute over a transaction or a customer's payment account, such as a delayed transaction, an unusable product, or failure to provide a transaction certificate received upon request, all costs incurred will be borne by the seller.

10. Violation of Rule 4 will result in immediate account suspension and the seller's store credit will be frozen. Playswap reserves the right to refuse any claim for compensation or refund.

11. Sellers may not offer or accept private transactions to buyers for any reason. If there is a violation, your Playswap account will be permanently locked.

12. If the seller cancels the order account, the account already sold, wrong price..., if the buyer wants to refund via payment gateway, the seller must bear the related processing free of charge.

13. Sellers are not allowed to create more than 1 account to make large purchases by purchasing their own listed product(s). Any seller found will be suspended without warning and will not be refunded any balance or account balance.

14. Sellers must be polite in all communications with buyers. All manifestations of harassment and violence are strictly prohibited. Buyers must immediately report to Playswap support if they encounter a seller who violates this policy.

15. Sellers are not allowed to offer/accept outside transactions or personal offers of any kind. Any seller found doing so will have their Playswap account permanently banned.