Cut-off Time: 12:00 (GMT+8) every Monday and Thursday
Processing Time: Withdrawals are manually processed after the cut-off time. Payouts may take up to 12 hours or a few business days, depending on your bank.
Note:
Payouts are not instant and are only processed on Mondays and Thursdays (GMT+8)
If your request is made after the cut-off time, it will be processed on the next payout day.
If the requested amount exceeds USD 1,000 for the same account, processing may take 3–4 business days.
B. How do I make a withdrawal?
1. Head over to your "Dashboard".
2. Set up your Payout Options. Note: Submit your Payout Information FIRST.
At PlaySwap, we have 2 Payout Options: Bank Transfer and Cryptocurrency.
For Bank Transfer: Fill in your information => Submit your Payout Information.
For CryptoCurrency: Only Crypto Email is needed for your Payout Information:
Note: For Cryptocurrency, when you make an order for withdrawing => Our Crypto Payment Gateway will send to your Email (the email you have submitted to us) to guide you how to withdraw your Payment. It is very easy, fast. No worry!
3. Enter the amount you wish to withdraw and select your withdrawal method. Fill up the information and click Submit.
If you have any enquiries regarding your details or are unsure how to fill up your details, feel free to contact us at Support@playswap.gg
C. Available Withdrawal Methods & Fees
Payment Method
Withdrawal Fees
Minimum Withdrawal
Important Note
Bank Transfer
Local Bank Transfer: 2.9% + USD 5
SWIFT Transfer: 2.9% + USD 35
USD 50
Note: The additional fee (USD 5 to USD 35) depends on the receiver's bank location. For detailed fee information, refer to: https://support.tazapay.com/transaction-fees
Currency Conversion: Funds will be converted to your local currency unless stated otherwise.
Cryptocurrency
3.99% + USD 20 flat fee
USD 200
Warning: PlaySwap is not responsible for losses due to incorrect crypto wallet addresses or network selections.
The USD withdrawal amount will be converted to BTC, ETH, or USDT depending on your choice upon request, based on the exchange rate at www.blockchain.com at the time of the transaction.
There may be a small network fee depending on the network you choose. PlaySwap is not responsible if you enter the wrong network or withdrawal address.
Certain countries or regions are restricted from crypto methods. Please refer to this link for details.
D. Troubleshooting Withdrawal Issues
If Your Withdrawal Has Not Been Processed or Completed
