A. Withdrawal Process

Withdrawals are not instant and are manually processed every Monday and Thursday (GMT+8).

Payment Information

If your withdrawal information is incorrect or an error occurs, your request will be processed at the next available payout time.

B. How do I make a withdrawal?

1. Head over to your "Dashboard". dashboard-payment

2. Choose your "Wallet balance"

wallet

3. Enter the amount you wish to withdraw and select your withdrawal method. Fill up the information and click Submit.

amount
If you have any enquiries regarding your details or are unsure how to fill up your details, feel free to contact us at Support@playswap.gg

playswap-payment-method

Payment Method	Withdrawal Fees	Minimum Withdrawal	Important Note
Local Bank/ eWallet Transfer	2.99% + USD 3.00	USD 50	Supports local options like DANA, GCash, OvoPay, GiroPay etc Your earnings will be converted to your local currency unless otherwise stated. Withdrawing to a non-USD currency means you're converting funds from USD to your currency.
USDT (Network TRC-20)	3.99% + USD 20	USD 200	Exchange Rate: Based on www.blockchain.com at the time of the transaction Important: PlaySwap is not responsible for losses due to incorrect wallet addresses. USDT withdrawals only support TRC-20 wallets (OMNI and ERC-20 are NOT supported).
Payoneer (USD)	2.99% + USD 3.00	USD 50	Withdrawals are only available to Payoneer accounts. If you don’t have a Payoneer account, create one HERE.
Wise Account (USD)	2.99% + USD 3.00	USD 20	Make sure your Wise account is verified and eligible to receive USD. Conversion: Funds will be converted based on Wise.com exchange rates. Withdrawals are sent via Wise only. If you don’t have an account, create one here. Additional Wise Fees: Wise may charge a fixed fee + a percentage of the total amount. Estimate fees here.
PayPal (USD)	4.4% + USD 5	USD 10

If Your Withdrawal Has Not Been Processed or Completed

Please contact us at seller@playswap.gg.

Withdrawal Canceled:

1. Incorrect Account Information

2. Technical Issue with the Payment Gateway

Retry your withdrawal request, and we will process it during the next payout schedule.

Withdrawal Delays:

1. Holidays

2. System Maintenance

Our finance team will resume processing withdrawals once maintenance is complete.